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E-Commerce/Retail

Overview

India’s nascent yet fast-growing ecommerce market has shot into the forefront of investor attention over the past few years with the emergence and success of home-grown retail giants such as Flipkart, Shopclues or Snapdeal.

The ecommerce industry in India is expected to touch US$100 billion by 2020, a huge leap from US$30 billion in 2016.

Online retail has grown exponentially with the country’s rise in middle-class spending and a corresponding surge in disposable incomes. With India being the fastest-growing E-Commerce market, this sector has already attracted hundreds of start-ups, creating thousands of job opportunities.

The E-Commerce Sector in India: A Snapshot

Key Stats
  • The Indian E-Commerce market is expected to reach US$64 billion by 2021, growing at a five-year CAGR of 31.2%
  • Almost 70% of the revenue is expected to come from mobile commerce, through mobile applications
  • Fashion E-Commerce is one of the fastest growing segments in the overall E-Commerce sector, and is expected to be a $35 billion industry by 2020
Trends for the future
  • India’s growing Internet population is expected to spur rapid growth in mobile E-Commerce
  • Smartphones will contribute to a major portion of digital purchases
  • Great customer experience will be the focus of retailers in the extremely competitive Indian market
  • Artificial intelligence will be used by major E-Commerce players to bridge the gap between online shopping and the reality of physical selling
Challenges
  • Lack of clarity in government regulations and changes in policies, especially in E-Commerce
  • Poor knowledge, awareness, and reach
  • Online payment models are yet to mature in their payment mechanisms and Cash-on-Delivery or COD continues to bleed Indian retailers
  • Creating a seamless shopping experience in a country plagued by poor Internet speeds
Selective Consultants in the E-Commerce Sector
  • Selective Consultants is armed with in-depth insights into the employment conditions, skills in demand, sector trends, and benchmarks for the E-Commerce sector in India
  • The E-Commerce sector is one that is almost exclusively defined for professionals who understand the online space
  • The Indian customer wants the best customer experience, but he also wants the deepest discounts. E-Commerce players know that to be competitive, they have to differentiate, offering innovative products and multiple sales channels

Our Expertise

How We Help

  • Demand for digital marketing professionals has significantly increased with the rise in E-Commerce retail. We scour candidates who are able to express their marketing skills in digital marketing channels
  • We identify high-caliber professionals to fill the critical sales roles
  • Our pan-India presence enables us to reach out and network with professionals even from rural segments
  • Our exposure to global markets has enabled us bridge both domestic and international demand seamlessly